Job intake · home services
Telegram Bot for Home-Service Shops
Run dispatch from the same chat app you text your crew on.
A Telegram bot for plumbers, electricians, and HVAC shops. Logs every estimate request on the spot, manages dispatch from your phone, and surfaces 'what jobs do I have open' without a dashboard.
What this fixes
- × Estimate requests arrive on Google voice, text, Facebook DM, and the website form. Logging all of them into ServiceTitan or Jobber is a desk-job activity you don't have time for.
- × Crew dispatch by phone is fine until you have 3 trucks and the schedule lives in your head.
- × You want to ask 'who's free at 2 PM tomorrow' and get an answer, not check 4 calendars.
- × Quote follow-ups slip — you sent the estimate Tuesday, it's now Friday, and you can't remember whether they replied.
What it actually does
- ✓ Voice-note an estimate request — bot logs job address, scope, urgency, and timing.
- ✓ Ask 'who's open tomorrow at 2' and get an answer from your crew schedule.
- ✓ Tell the bot 'follow up with the Garcia job — quote sent Tuesday' and it sends a polite check-in text and logs the response.
- ✓ Sync to ServiceTitan, Housecall Pro, or Jobber so back-office reporting still works.
The cost math
ServiceTitan / Housecall Pro alone (without daily use)
$200-400/mo SaaS, often underused because the office app is too heavy for the field
Hand-deployed
$3-7k one-time deployment, runs on top of your existing dispatch system
Net
Stops jobs from slipping; one recovered estimate/month typically pays for itself
When this isn't the right first move
If your team is 6+ trucks and you have a dedicated dispatcher, the dispatcher needs a real system — not a chat bot. Look at full FSM software.
If you're a solo operator handling everything yourself, you may not need this yet. Get to 2-3 trucks first.
Best fit
- 2-5 truck home-service shops
- Owners who run dispatch from the field, not the office
- Shops already in ServiceTitan / Housecall Pro but underutilizing it because of the desktop friction
Not for you if
- Operations with 6+ trucks and a full-time dispatcher
- Solo trades who already have a clean workflow
Want this for plumbers, electricians, hvac, and general home-service shop owners?
Send me your workflow and I’ll reply with a one-page deploy plan — or tell you to fix something else first.