Operator notes filed under customer-service — chronological, newest first.
AI customer service for small business: what AI safely handles in 2026, what it must escalate, and the first lane to automate. From an operator who deploys it.
Pick whatever is easiest. I read and answer every message myself.
That didn't send. Reach me directly at info@michaelheredia.com
I'll reply within one business day, usually much sooner.
+1 830-968-1575 · info@michaelheredia.com