Human judgment, but they sleep.
- Their typical cost
- $1,500–$3,000/mo + onboarding + turnover
- The trade-off
- Human reasoning on hard tasks. But limited hours, PTO, attrition, and you keep re-training the next one.
- Year-one math
- VA: $18k–$36k · Agents: ~$2.1k
Pick a VA when the work is genuinely judgment-heavy. Pick an agent when it's repeated busywork — DMs, content, follow-ups, scheduling.