Website down? Stop hearing it from your customers.
A site that's down costs calls, bookings and trust, and most owners find out from a customer. We watch your site around the clock, and when something breaks on our watch, fixing it is included.
How it usually happens
- A customer texts you a screenshot of an error page before you knew anything was wrong.
- The domain or the hosting account quietly lapsed because the renewal card expired.
- An update ran overnight and the site came back blank.
- Your host's answer is a ticket number, and nobody will look at the site itself.
What changes with a plan
We hear first
Uptime monitoring around the clock, so an outage reaches us, not your customers first.
We fix it
Fixing something that broke on our watch, or restoring a backup, is included in every plan.
Daily backups
Stored separately from the site, so a bad update or a broken server isn't the end of your site.
Response that fits the site
On Essentials and Business an outage goes to the front of the line during business hours. Priority gets 24/7 response.
Which plan fits
Business ($249/mo) suits most sites that bring in work: updates are tested on a staging copy before they go live, which prevents the most common self-inflicted outage. If the site can never be down at night or on weekends, Priority ($499/mo) adds 24/7 response and a dedicated server when we host.
For a site that needs to stay up, safe and current.
For a site that brings in business and can't afford a bad update.
For a site you can't have down.
Billed monthly through Stripe. Cancel any time.
Questions
- My website is down right now. What do I check first?
- Check whether the domain and hosting renewals went through, then whether the error appears on your phone and a computer. Our free lookup shows the domain's expiry date and whether the site answers.
- How do I know when my site goes down?
- On any of our plans, you don't have to watch it. We monitor uptime around the clock and act on it.
- Is fixing an outage extra?
- Fixing something that broke on our watch, or restoring a backup, is included in every plan.
- Do I have to move hosts?
- No. We can look after the site on your current host, same plans, same price. Moving one standard site to hosting we run is included if you'd rather switch.
Check the domain and host right now: Run the free domain and hosting lookup.