Why does my website keep going down?

The common causes are a host that is overloaded or limiting the account, an update or plugin conflict, an attack, or a domain or SSL lapse. Each one has a different fix, which is why we measure before prescribing.

How much does downtime cost a small business?

It depends on your traffic and what a lead is worth. The free downtime cost calculator below turns your visitors, conversion rate and lead value into a yearly number.

Will you know before I do?

That is the point of the monitoring. The site is checked around the clock, and fixing what broke on our watch is included rather than invoiced per incident.

Do I have to move hosts?

No. We can look after the site where it is. If that host is the cause of the drops, moving one standard site to hosting we look after is included in every plan.

Website downtime · monitored around the clock

Your website keeps going down. You hear it from customers.

Every outage is visitors who found a dead page and went elsewhere. We find why the site drops (hosting, updates, attacks or limits), fix the cause, and monitor it around the clock so we hear about the next problem before your customers do.

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What repeated downtime usually means

The site is down, blank or showing an error a few times a month.
It falls over when traffic spikes, after an update, or at random overnight.
Your host says everything is fine, or blames the site, while the site blames the host.
You only learn about outages when a customer or a lost sale tells you.

What we do about it

Find the cause

Uptime history, server response and what changed before each drop. The free health check below takes the first measurement.

Fix hosting or site

If the host is the cause, moving one standard site to hosting we look after is included. If the site is the cause, fixes are plan time or quoted first.

Monitor around the clock

Uptime and security monitoring on every plan. On Priority, an outage gets 24/7 response.

Backups if it breaks anyway

Daily backups stored separately from the site, and restoring one is included in every plan.

Which plan fits

Business ($249/mo) fits a site whose downtime costs real enquiries: monitoring, staging-tested updates and an hour of fixes a month. Priority ($499/mo) adds 24/7 outage response. Essentials ($99/mo) covers monitoring and hosting for a simpler site.

Essentials

$99/mo

For a site that needs to stay up, safe and current.

Usually the right plan

Business

$249/mo

For a site that brings in business and can't afford a bad update.

Priority

$499/mo

For a site you can't have down.

Billed monthly through Stripe. Cancel any time.

Questions

Why does my website keep going down?: The common causes are a host that is overloaded or limiting the account, an update or plugin conflict, an attack, or a domain or SSL lapse. Each one has a different fix, which is why we measure before prescribing.
How much does downtime cost a small business?: It depends on your traffic and what a lead is worth. The free downtime cost calculator below turns your visitors, conversion rate and lead value into a yearly number.
Will you know before I do?: That is the point of the monitoring. The site is checked around the clock, and fixing what broke on our watch is included rather than invoiced per incident.
Do I have to move hosts?: No. We can look after the site where it is. If that host is the cause of the drops, moving one standard site to hosting we look after is included in every plan.

Price what the outages cost you: Open the website downtime cost calculator.